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Moyens de paiement
Testimonials
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, delivery, billing, payment.
- If you have a discount code, enter it at the payment step.
- Double-check your order, then click on "Complete order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk for you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered within 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Simply enter your discount code at the payment step in the "discount code" box, and the discount will automatically apply!
How long does it take to charge the battery?
The battery fully charges in about 3 to 4 hours with the provided USB cable.
Can the shawl be used without the battery?
No, the shawl requires the battery to function, but it can be worn as a comfortable accessory even without heating.
Is it compatible with external batteries?
Yes, you can also connect an external battery via the USB-C port to extend usage time.
Is the shawl heavy to wear with the battery?
No, the battery is discreet and lightweight, you won't feel any discomfort when wearing the shawl.
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Moyens de paiement
A question?
Write to us using the form below and our team will get back to you as soon as possible!